The Viva Life Deluxe Family Funeral policy provides affordable and simple cover, giving you peace-of-mind that in the event of your death, your family or loved ones are protected against unexpected funeral costs from R165 per month.
In the event of your death, your beneficiary will need to contact us by emailing email@example.com or calling 086 100 VIVA(8482). We will request the relevant documents, to ensure the claim is assessed efficiently.
We require notification of death within 90 (ninety) days of it happening. If we are not informed within that time, the claim could be repudiated.
Premiums are payable in advance on the selected debit order date. Your premiums are subject to change, depending on the claims, expense and investment experience of Viva Life Insurance Limited.Premiums will increase annually due to inflation
We will communicate any changes in premiums to you with a 31-day notice.
We appreciate you as a client, so if at any point you are unhappy with our service or product, please contact us using the following:
Give us a chance to resolve the matter. To ensure our focused attention, please contact us using the following details:
Postnet Suite 33,
Private Bag X75
If complaints about our products don't get resolved, we are also accountable to the Long-Term Insurance Ombud. Their contact details are:
Private Bag X45
Many individuals prefer to postpone the purchase of any insurance until such a time that they have dependents. It is important to ask yourself if anyone will suffer financially if you were to die. It would be unwise to delay purchasing such insurance.
Cover begins once your application has been approved by the insurance company and your first premium due, has been paid.
Should you miss a payment for any reason, we will collect a double debit order the following month for up to a maximum of 3 months. If your policy lapse and you would like to reinstate and resume payments, waiting periods would reapply.
The proceeds from an insurance policy are not taxable because of their nature. The proceeds are of a capital nature and are therefore not taxable as income. All proceeds that are of a capital nature are subject to Capital Gains Tax. However, the proceeds from insurance are exempt from Capital Gains Tax.
There are no waiting periods if your death is as a result of an accident. However there is a 6-month waiting period in the event of death due to natural causes.
Your beneficiary can receive payment within 48 hours of the claim. Promptness of payment is dependent on the correct documentation being supplied to us.
Fill in your details below and we will be in contact shortly to confirm your order.